About Omni Ratings

JW
James WhitfieldCo-founder & CEO, ran two cafés
Omni Ratings ✓Business owners helping businesses since 2021
CF
Callum FraserHead of Support, 7-day UK team
  • 48,000+Reviews delivered
  • 6,500+UK businesses served
  • 4.8/5From 250+ reviews
  • < 5 minSupport reply
97.8%

of reviews are still live 30 days after delivery, which is why businesses come back to us again and again.

Omni Ratings helps UK businesses earn the reputation they deserve on Google, Trustpilot, Yelp and TripAdvisor, with delivery you can see and support that actually answers.

Those values started with two café owners in 2021, and they still guide every order we deliver.

250+Verified customer reviews6,500+UK businesses and counting
Our story

Built by business owners who were tired of waiting.

Omni Ratings started in 2021 when two friends running cafés in Manchester kept hitting the same wall. Their food was great, but the place down the road had three times the Google reviews, and that’s where new customers went.

So we built the service we wanted to use: no logins, reviews written in natural UK English, delivery spread out the way real feedback arrives, a dashboard that shows every review, and people on support who answer in minutes. That is still the whole idea today.

4.8/5from 250+ verified reviews6,500+UK businesses and counting
  1. 2021

    Started in a Manchester café

    Two friends who ran local businesses got tired of watching great shops lose customers to competitors with more reviews.

  2. 2022

    Paced delivery launched

    Orders began going live a few reviews at a time over weeks, instead of one suspicious burst.

  3. 2024

    Four platforms, one checkout

    Google, Trustpilot, Yelp and TripAdvisor joined under one dashboard, with live tracking for every review.

  4. 2026

    6,500+ UK businesses

    Today we work with cafés, clinics, trades, online shops and hotels in every corner of the UK.

Our commitment

Six promises we keep on every order.

These are not marketing lines. They are how the service is built, from checkout to the last day of your replacement window.

Never your login

We only ever ask for the public link to your listing. No passwords, no access to your account.

Reviews that read like people

Every review is written individually in natural UK English, varied in length, tone and detail.

Paced, not piled on

Delivery is spread over days or weeks, so your profile grows the way a busy business’s does.

Replaced if removed

Every order includes a 30 day replacement guarantee. If a review is removed, we replace it without a ticket.

Clear pricing in pounds

The price you see is the price you pay. No hidden fees and no surprise subscriptions.

Your data stays yours

We store the minimum needed to deliver your order and never sell it to anyone.

How we deliver

Delivery you can actually watch.

Most services take your money and leave you refreshing your listing. We show every review the moment it goes live, spread out over days or weeks so your profile grows the way a busy business’s does.

  • Orders start within 24 hours
  • Natural, paced delivery
  • Live dashboard for every order
  • 30 day replacement guarantee
See our process
Order #OR-48213 · Google Reviews
14 of 20 live
Live
  1. Mon+4
  2. Wed+3
  3. Fri+4
  4. Sun+3

Next review in about a day · Replacement active for 30 days

How we support

Real people on support, seven days a week.

No bots and no ticket queues. Our UK support team is staffed seven days a week by people who know the product inside out, and they can fix most problems in a single reply.

  • Average first reply under 5 minutes
  • Chat and email, 7 days a week
  • Link changes before delivery starts
  • Full refund if an order hasn’t started
Contact our team
CF
Callum Fraser
Head of Support · usually replies in 3 min

Hey! I typed the wrong video link on my order 😅

No problem. Delivery hadn’t started yet, so I’ve switched it to the right video for you.

That was fast, thank you!

  • Gradual delivery
  • Full refund if not started
  • 4.8/5 from 250+ reviews
  • 6,500+ UK businesses
  • 48,000+ reviews delivered
  • Secure checkout
  • Google
  • Trustpilot
  • Yelp
  • TripAdvisor
  • No login, ever
  • Written in UK English
  • 30 day replacement
  • Live order tracking
Reviews

Customer reviews & feedback

Businesses across the UK come back to Omni Ratings every time they want more reviews. Here’s what a few of them have to say.

4.8
Based on 250+ reviews
  • Reviews arrived a couple at a time over the fortnight, exactly as promised. We moved into the map pack for ‘dentist near me’ within a month.

    RT
    Rachel T.
    12 Sep 2026
  • Our café had 11 reviews from 2019. Now the profile looks as busy as the shop on a Saturday morning.

    OM
    Owen M.
    4 Sep 2026
  • Support helped me find the right profile link in two minutes. The tracking page showed every review going live.

    PK
    Priya K.
    29 Aug 2026
  • Our TrustScore had been dragged down by two angry reviews from 2023. A steady flow of new ones made the page reflect who we are today.

    LC
    Laura C.
    14 Sep 2026
  • Checkout took a minute and the dashboard showed each review as it went live. Easy.

    MI
    Marcus I.
    6 Sep 2026
  • We put the Trustpilot widget back on our product pages once the score recovered. Conversion picked up straight away.

    HF
    Hannah F.
    30 Aug 2026
  • We climbed from 31st to 9th of the B&Bs in our town over the summer. Bookings through the listing doubled.

    GW
    Gareth W.
    11 Sep 2026
  • Our tearoom was buried on page three. A steady stream of reviews got us noticed by visitors walking past.

    EL
    Ella L.
    3 Sep 2026
  • Support explained exactly how the pacing would work for a small listing. No surprises, no sudden spikes.

    KR
    Kieran R.
    25 Aug 2026
  • Our Yelp page had been stuck at three reviews for years. It finally looks like the busy restaurant we actually are.

    JD
    James D.
    10 Sep 2026
  • Clear timeline and a real person answered my question about pacing. Reviews went up gradually, nothing sudden.

    SA
    Sana A.
    1 Sep 2026
  • Tried the smallest package for our salon first, then ordered for our second branch the week after.

    BH
    Ben H.
    22 Aug 2026
FAQ

More about us.

Anything else you want to know? Our team replies in under 5 minutes, 7 days a week.

Contact us

A small UK team of writers, reputation specialists and support staff. Several of us ran local businesses before joining, which is why the service works the way it does. You can meet everyone on our team page.

Since 2021. In that time we have delivered more than 48,000 reviews for over 6,500 UK businesses, from single-chair salons to multi-location chains.

Never. We only need the public link to your Google, Trustpilot, Yelp or TripAdvisor listing. Nobody at Omni Ratings will ever ask for your password.

No. Omni Ratings is an independent company and is not affiliated with, endorsed by or sponsored by any review platform.

Ready when you are

Start with one order. Stay for the stars.

No login needed. Full refund if your order hasn’t started.