Use their name
A message that starts with the customer’s name feels personal and gets noticeably more replies.
Pick your channel and tone, add your business name and review link, and get ready-to-send messages that customers actually reply to.
Platform
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Tone
Hi there, thanks so much for choosing [your business]! If you have a minute, we’d love to hear how it went. A quick Google review really helps a small business like ours: [your review link]
Hi there! It was great having you with us at [your business]. Would you mind sharing a few words on Google? It only takes a minute and means a lot to the team: [your review link]
Hi there, hope you’re well! We’re always trying to get better at [your business], and your feedback helps. Could you leave us a quick review on Google? [your review link]
The best review requests are short, use the customer’s name and arrive soon after a good experience.
A message that starts with the customer’s name feels personal and gets noticeably more replies.
Give one link that goes straight to the review box. Our free Google review link generator makes one for you.
If you hear nothing, one polite reminder a few days later is fine. More than that starts to feel pushy.
On most platforms, yes, as long as you ask everyone, not only happy customers, and don’t offer anything in return. Yelp discourages asking, so check each platform’s rules.
Within 24 to 48 hours of the visit, delivery or job finishing, while the experience is still fresh.
No. Google, Trustpilot, Yelp and TripAdvisor all ban incentivised reviews, and it can break consumer law in the UK.
Yes. No sign-up, no card and no limits.
Never. None of our tools ask for a password, and nobody from Omni Ratings ever will.
Pair our free tools with a steady flow of new reviews, written in natural UK English and delivered at a believable pace.
No login needed. 30 day replacement guarantee on every paid order.